ServicePro Carpet Cleaning
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REVIEWS​

Since 1993, our motto has been that a happy customer is our best salesman. See what our customers are saying about us!

From 230 reviews
Lee Smith
Lee Smith 3 days ago

Always great service And on time

via Google
 
Valerie White
Valerie White 8 days ago

The service I received was excellent! I just purchased a home and the carpets really looked bad. I looked into replacing carpet, but the cost was steep and just did not fit into the budget at this time. I did a Google Search for best …

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via Google
 
Abby Donnelly
Abby Donnelly 17 days ago

The carpets were cleaned for our move out. Troy did a great, quick job. Scheduling was easy, and the price was transparent. I would recommend this company to others.

via Google
 
Brandy Clay
Brandy Clay 22 days ago

ServicePro is an EXCELLENT company. Professional, great customer service and great rates. Would highly recommend to others.

via Google
 
Tricia Dallas
Tricia Dallas a month ago

Very professional and courteous. Upholstery cleaning service was excellent the last time I used them, so I call for carpet cleaning this time. Very thoroughly. I will definite use again.

via Google
 
Steve Burney
Steve Burney a month ago

I had a few rooms and hallways cleaned. He was fast and very Professional about his job. I will use him again in the future. I was very pleased with his work. Thank you.

via Google
 
Brencia Bienville
Brencia Bienville a month ago

Troy was extremely professional from booking service, to having to reschedule twice, to arriving 20 min early, to explaining everything and the needs, etc. He was very thorough, and took his time. The carpets looked 90% better than when he …

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via Google
 
Cevonne D James
Cevonne D James 2 months ago

This company was great! I secured a timely appointment and was met with professionalism both on the phone and in person. No unexpected charges were applied and the carpet was cleaned thoroughly and in a timely manner.

via Google
 
Michaela Glaze
Michaela Glaze 2 months ago

Worth every penny. My carpet and rugs look almost brand new. The guys were on time, professional and very knowledgeable. I feel like I got a carpet education! You wont go wrong with these guys, hire them!

via Google
 
Lanise Moore
Lanise Moore 4 months ago

Troy was awesome and he took his time to make sure everything was to my liking. I appreciate the professionalism he gave and the timing was great. He was in and out and prices are very affordable! This was my second time using him and I’m …

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via Google
 
Tim Inboden
Tim Inboden 4 months ago

The technician did a great job and was very friendly.

Response from business owner

Thank you very much for your kind words. We look forward to seeing you again soon.

via Google
 
Sharon Massey
Sharon Massey 5 months ago

The carpets look fantastic. I have multiple cats & a dog--you couldn't tell it by looking at or smelling the carpet. They did a great job.

via Google
 
Jeanna Herren
Jeanna Herren 5 months ago

Carpet saver! I have a 4 month puppy still not house broken. I called Kiwi as they advertise extracting urine from padding. Waste of my time and money. Still had stains and urine smell. By chance spoke with another company who recommend …

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via Google
 
scott murray
scott murray 5 months ago

Excellent service, knowledge staff and very friendly; they did a great job

Response from business owner

Thank you very much.

via Google
 
Jerry Fogel
Jerry Fogel 6 months ago

On time and very professional.

via Google
 
Kenny Douglas
Kenny Douglas 6 months ago

Great price! Very knowledgeable and professional.

via Google
 
Bramlett Fab5
Bramlett Fab5 7 months ago

We have been clients for years on both our home and business.

via Google
 
Gary Salazar
Gary Salazar 7 months ago

Awesome experience. I’m a distance landlord, and Troy was excellent. I was notified each and every step and was followed up with photos. He went above and beyond helping me out. I highly recommend Troy and his company, plus fair pricing…

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via Google
 
Karen Gratton
Karen Gratton 7 months ago

We received great service from ServicePro Carpet Cleaning...I called on a Wednesday and Troy was responsive and was available for an appt on Friday. He did a great job cleaning our two large sodas and six dining room chairs sharing Before …

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via Google
 
Joseph Sadlock
Joseph Sadlock 8 months ago

Great work done. Very professional and friendly. Will be using again and recommending To others

via Google
 
Lynn Prime
Lynn Prime 8 months ago

Our technician was right on time, thorough and very professional. He gave us tips for maintaining our carpet between service and answered all of our questions. Our carpet looks nearly new!

via Google
 
Alisa Longo
Alisa Longo 10 months ago

Wonderful service! Professional, personable and top notch communication. I received excellent service and would recommend to all. Carpet cleaning for our basement where we had numerous teens and parties. Prompt service with wonderful …

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via Google
 
jerry hogan
jerry hogan 10 months ago

Todd did an excellent job of cleaning our carpet. He was thorough and explained the process. I highly recommend Service Pro.

via Google
 
kevin Dodson
kevin Dodson 10 months ago

I used this service and was very pleased at the quality of the work performed and how knowledgeable they were about my carpets. They offered appropriate advise and feedback!

via Google
 
jerome burney
jerome burney 10 months ago

Troy was excellent and he did a great job.

via Google
 
Bryant Martin
Bryant Martin 10 months ago

Excellent Service. Outstanding results on carpet that is 20 years old and stained from kids and dog

via Google
 
Karen Anderson
Karen Anderson 10 months ago

Good Customer Service But A Bit Pricey

via Google
 
John McGarrah
John McGarrah a year ago

Gave me up front pricing and when at my home walked me through exactly what they were doing to disinfect their equipment and persons. In addition they set expectations about what they were doing and even though it was a lot of space to …

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via Google
 
Tani Stanley
Tani Stanley a year ago

I did not think my carpets could look like this again! I have two huge dogs and my carpet was in shambles. My expectations were so low but I needed to try something. When I tell u Troy had my carpet looking like new again I’m not lying. I …

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Response from business owner

Thank you very much. It was a pleasure cleaning your carpet and meeting you. We look forward to helping with your cleaning needs in the future.

via Google
 
Kellie Hiler
Kellie Hiler a year ago

Troy has been cleaning my carpets for 4 years now and I will never call anyone else!!

He has a machine that he uses to pull all the embedded dust and dander out that no matter how much vacuuming I do I can’t get! Then he cleans them with a …

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via Google
 
JT summers
JT summers a year ago

Outstanding service from the first call to the final outcome. Troy was on time, priced very fairly, and did a GREAT job on my carpet throughout my townhouse.

I will use this company every time I have a need.

via Google
 
Dallas Rennie
Dallas Rennie a year ago

Great job. Very professional.

via Google
 
Sally Neville
Sally Neville a year ago

Being an out of towner, while knowing no one in the area to call to clean my deceased bachelor brothers house, where two large dogs lived inside as well,I was in a distressed mode. After calling around and finding Troy,owner operator of …

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via Google
 
Abbey Ballesteros
Abbey Ballesteros a year ago

Troy was very knowledgeable about all things carpet and how to best clean it and why he does what he does! He did great work, on time, and I believe a fair price for the difference in my carpeting!

via Google
 
Judy Hanson
Judy Hanson a year ago

Great Company!! Troy was fantastic! Was on time and explained the entire procedure to us and even showed us the before and after pics. He did a great job. Would definitely recommend for carpet and for tile/grout. Ours looks fantastic! …

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via Google
 
Anonymous
Anonymous a year ago

Troy did a Great job and provided fantastic service.

 
Pamela Marano
Pamela Marano a year ago

Troy did an awesome job. We will definitely have him back.

via Google
 
Charles Davis
Charles Davis a year ago

As always, Troy did another excellent job. My sister came to visit me the next day and commented how nice the carpet look. He's the best!

Response from business owner

Thank you very much. We look forward to seeing you soon.

via Google
 
Bill Cobb
Bill Cobb a year ago

Troy arrived on time, quickly assessed problem areas (not all visible to the naked eye due to our amateur dog clean-ups; like a mini-CSI investigation), told us our options with precise & fair pricing, and went to work. A few hours later …

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via Google
 
Nikki McCart
Nikki McCart a year ago

My carpet and couch look amazing! This is the second time I have used ServicePro and Troy did not disappoint again! Will continue to use him and company for all carpet/upholstery cleaning!

via Facebook
 
Stephanie Deal
Stephanie Deal a year ago

As always, Troy did a great job!! He cleaned our couch and loveseat and they look and smell great. Another thing that we love about service Pro is that they do a great job of communicating both before and after the job!

via Google
 
Nicole L.
Nicole L. a year ago

Troy is a pro! Thank you for your quick attention and professional service.

via Google
 
Miledy Acosta
Miledy Acosta a year ago

Pleased with upholstery cleaning service. Very professional. Recommend !

via Google
 
Glenn Murray
Glenn Murray a year ago

Very well done, prompt, and I was very pleased with the job.

via Google
 
Randy Smith
Randy Smith a year ago

cleaned carpet in my rental property that I was about to replace.

Response from business owner

Thank you very much for your recommendation. I very glad we could help so you didn’t have to replace the carpet.

via Facebook
 
Yesenia castiyo
Yesenia castiyo a year ago

I just have to say very professional and such an amazing job. very nice person and friendly I will highly recommend him .thank you so much for making my place clean mr troy .i

Response from business owner

You are very welcome. We look forward to seeing you in the future.

via Google
 
Andrea Parks
Andrea Parks a year ago

I’m always a bit skeptical when I have to use a new service for anything. But Troy was friendly, informative and professional. I had two sofas cleaned, and he did a great job. I’ll definitely use his service again.

via Google
 
Michael Aycock
Michael Aycock a year ago

My carpets had pet-stained carpet left from a prior tenant. I decided I had no choice to replace them until Troy did his magic and recovered them to near new condition. He did an incredible job and kept me posted on his progress throughout…

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Response from business owner

Thank you very much. We look forward to servicing your property in the future.

via Google
 
Çonnie Wise
Çonnie Wise a year ago

Did a great job! I would highly recommend them .

via Google
 
Sean J0nes
Sean J0nes a year ago

Excellent service! Very professional from start to finish.I will recommend Service Pro to my friends and family.Five Stars.

via Google
 
Jane J
Jane J a year ago

Thanks so much. Dad is thrilled. I am so relieved that its clean.

 
Jonathan Shaver
Jonathan Shaver a year ago

never disappointed with their results.

Response from business owner

Thank you very much for kind words. We look forward to servicing your property in the future.

via Facebook
 
dale Gaming
dale Gaming a year ago

Had a great experience, they came out quickly and cleaned our queen size mattress. The before and after was like night and day difference, they took out so much dirt and grime.

via Google
 
Alex DaleDoingIt
Alex DaleDoingIt a year ago

Had a great experience, they came out quickly and cleaned our queen size mattress. The before and after was like night and day difference, they took out so much dirt and grime.

via Google
 
Elizabeth Gallegos
Elizabeth Gallegos a year ago

Very happy with the job they did today! I don’t think my carpets ever looked this clean! Troy arrived at y house 30 min before the scheduled time frame to get his equipment set up, then he started on his job. He was very personable and …

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Response from business owner

Thank you very much. It was great to service your property.

via Facebook
 
Elizabeth Schroeder
Elizabeth Schroeder 2 years ago

I love Troy's auto text messages. He let me know when he was on his way and I was ready. He is always professional and the carpets look great after the damage that my 14 year old black dog has done to them. Thanks Troy!

via Google
 
Maria Silva
Maria Silva 2 years ago

Extremely professional, punctual, and left the carpets in great condition. Most of the area treated (I had an area of above 2500 sq ft) looks like new even though it had had some stains and wear/tear due to use for a while. Would definitely…

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via Google
 
B Mak
B Mak 2 years ago

Called around to get quotes & this company was FAST to respond. They offered a next day appointment before normal business hours to accommodate my schedule. Very professional, friendly, on time & did a quality job. Whatever they put on the…

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via Google
 
Colette Grodzicki
Colette Grodzicki 2 years ago

Love love love how clean my carpets are after they leave. Their pricing is fair and customer service is GREAT!!

Response from business owner

Thank you very much.

via Google
 
Linda Patrick
Linda Patrick 2 years ago

Great service.This is the second time I have used them, and will use again.

via Facebook
 
Stephanie Deal
Stephanie Deal 2 years ago

Super job cleaning our carpet. They look brand-new. Great communication and we will definitely use again.

via Google
 
Charles Grattan
Charles Grattan 2 years ago

Best carpet cleaning we've had. Troy was very knowledgeable and professional.

via Google
 
HH, LLC
HH, LLC 2 years ago

Super fast response time. Excellent customer service!

via Google
 
Jodi Firestone
Jodi Firestone 2 years ago

Troy did an excellent job! My sofa is very clean.

via Google
 
Lisa Harris
Lisa Harris 2 years ago

Excellent customer service and results as always!

via Google
 
Jason Ellis Bramlett
Jason Ellis Bramlett 2 years ago

Call these guys, they always come right out. they are very polite and care about your property. ServicePro can clean anything you have. I've used them several times and they've helped my mother as well. We have been satisfied everytime!

via Facebook
 
T.J. Nelson
T.J. Nelson 2 years ago

Professional, detailed, and on time. Wonderful company that I would refer and hire again.

via Google
 
Linda Banks
Linda Banks 2 years ago

First time using this company, Troy the owner came out explained the procedure and technique he would use for cleaning. He cleaned the downstairs carpet and the stairs, carpet looks brand new. He also uses ultra violet light to detect any …

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via Google
 
Anonymous
Anonymous 2 years ago

First time using this company, Troy is a true professional with alot of knowledge on carpet and chemicals. Troy has a great personality and a good spirit. Service Pro also has the latest equipment to get the job done. I am all about quality…

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Julie H
Julie H 2 years ago

We needed a thorough carpet cleaning in a timely manner and Troy was it. He explained the process, made sure we were aware of he costs before he started and kept us engaged throughout. It was a great job and we will definitely use him again…

read more
 
Gary Lotner
Gary Lotner 2 years ago

Troy does an excellent job. We have lived in our home for over 30 years and have used quite a few carpet services until we found Service Pro and Troy 3 years ago. Unquestionably the best carpet service we've found. Not inexpensive but …

read more
via Google
 
Kimberly Davis
Kimberly Davis 2 years ago

Omg. I was so surprised at how easily they got up the built up stains on the floors and the stains on my mattress from my 4 year olds mess. Thank you so much. He was on time as well which is always a plus.

via Google
 
Michele Perry
Michele Perry 2 years ago

Great job.. These guys have it down to a science. From the type of fibers my carpet consists of to the best plan for cleaning, I was very impressed with the quality of the work and the skills used. My technician arrived in timely manner …

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Response from business owner

Thank you very much. We really look forward to a continuing relationship.

via Google
 
Jenny Burley
Jenny Burley 2 years ago

We used ServicePro to clean our new house prior to our moving in. I thought it was clean when they started – they found so much dog hair it was unbelievable. They even have an effective way to remove urine. Highly recommend.

Response from business owner

Thank you very much. We look forward to servicing you again soon.

via Google
 
Scott Bailey
Scott Bailey 2 years ago

Great communication from the time of scheduling until the day they arrived. Did a fantastic job with carpet as well as couch, loveseat & chair. I got cheaper quotes but was nowhere near as confident when talking to each as I was with …

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Response from business owner

Thank you very much. We look forward to your next visit.

via Google
 
Denise Barker
Denise Barker 2 years ago

I picked this carpet cleaning service based on their ad which stated their goal was to be the best not the cheapest. We were so pleased with the results. Troy kept us posted on the appointment including arrival time. He was on time and…

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Response from business owner

Thank you very much for your kind words. We look forward to servicing your property again.

via Google
 
Wesley Moreira
Wesley Moreira 2 years ago

On time, responsible, helpful and respectful, the end bill was kind of high, but worth it.

Response from business owner

Thank you very much. I would like to be clear on what you said. The only thing that change on your bill from before we arrived to after we were completed was one room of added urine contamination treatment. Which is only $25.00. You had 3 rooms of carpet to be cleaned which is $130.00 plus the 1 area of urine to be dealt with of $25.00 and you asked how much to clean the garage floor was and as stated it was .50 per sqft. You had 350 sqft. To be cleaned. So that was $175.00 for a total of $330.00. Before we arrived the total was $305.00. So the bill didn’t change to much. and your garage floor came out amazing. We are so glad we could help.

via Google
 
Wesley Moreira
Wesley Moreira 2 years ago

On time, responsible, helpful and respectful, the end bill was kind of high, but worth it.

Response from business owner

Thank you very much. I would like to be clear on what you said. The only thing that change on your bill from before we arrived to after we were completed was one room of added urine contamination treatment. Which is only $25.00. You had 3 rooms of carpet to be cleaned which is $130.00 plus the 1 area of urine to be dealt with of $25.00 and you asked how much to clean the garage floor was and as stated it was .50 per sqft. You had 350 sqft. To be cleaned. So that was $175.00 for a total of $330.00. Before we arrived the total was $305.00. So the bill didn’t change to much. and your garage floor came out amazing. We are so glad we could help.

via Google
 
Ja'Net Sirles
Ja'Net Sirles 2 years ago

I like to support small, locally-owned family businesses whenever I can. Troy with Service Pro is fantastic. Not only did he communicate and explain throughout the process, but the carpets are amazing! Better than I'd hoped for. This is not…

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via Facebook
 
Eve Meyer
Eve Meyer 2 years ago

Troy from Service Pro did a great job cleaning our carpets. Right on time, very personable and knowledgeable. Would give a 5 star rating for cleaning, but price was significantly higher than phone quote because of "over-sized rooms". Our …

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Response from business owner

Thank you very much.

via Google
 
Julie Barr
Julie Barr 2 years ago

I had a great experience with Troy from ServicePro. Our washing machine hose exploded and our kitchen, utility room, bathroom, and part of dining room. were inundated within minutes. It was 5:00 pm on a week day and Troy came …

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Response from business owner

Thank you very much. We appreciate you as well.

via Google
 
Juliet Sonnenberg
Juliet Sonnenberg 2 years ago

Service Pro came in and cleaned stains off furniture and carpet, and they did a great job! Place looks perfect!

Response from business owner

Thank you very much. We look forward to seeing you in the near future.

via Google
 
Alisa Harris
Alisa Harris 2 years ago

I was extremely pleased with service pros work and professionalism. Troy was very down to earth and he was very knowledgeable about the service he provided. I will use this company again.

Response from business owner

Thank you very much. We look forward to seeing you in the near future.

via Google
 
Yvonne Cleveland
Yvonne Cleveland 2 years ago

The guys did a gragreat cleaning the carpets in our rental home. Spots that were there when we moved in were removed!

Response from business owner

Thank you for trusting us to clean the property you were moving out of. We look forward to seeing you in your new home.

via Google
 
Brett Schroyer
Brett Schroyer 3 years ago

Rob did super job. Especially with pet stains and our daughter's room

Response from business owner

Thank you very much. We look forward to seeing you soon.

via Google
 
Kassahun Girmay
Kassahun Girmay 3 years ago

Well done. Thank your for your best quality services. Really appreciate.

Response from business owner

Thank you very much. It was great to be able to service your new home.

via Google
 
Tabitha Welch
Tabitha Welch 3 years ago

ServicePro Carpet cleaning was amazing! They were so friendly, punctual and professional. I wanted to be sure on the time because I had to meet them at the location. They had me at "we'd rather be waiting on you than you having to wait on …

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Response from business owner

Thank you very much. We really appreciate you choosing us. If you need anything else in the future please don’t hesitate to call.

via Google
 
Kathryn Barney
Kathryn Barney 3 years ago

Troy came out to clean the floors in my house from top to bottom when I bought a new house. They did excellent work on the carpets, wood floors, and ceramic tile throughout the house. Troy worked with me to coordinate the appointment …

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Response from business owner

Thank you very much. We look forward to servicing you in the future.

via Google
 
Kamilah Greene
Kamilah Greene 3 years ago

Great customer service from start to finish! They were able to schedule an appointment within 1 business day. ServicePro provided constant communications regarding appointment/services scheduled, ETA of driver and follow up. Robert North …

read more
Response from business owner

Thank you very much and we can not wait to be back at your home soon.

via Google
 
Pete Kyle
Pete Kyle 3 years ago

Techs did a great job. On-time and very efficient.

Response from business owner

Thank you very much. Congrats on the new home.

via Google
 
Glen Russell Brown II
Glen Russell Brown II 3 years ago

These guys do a great job. But I being in the service industry myself, saying this doesn't give them justice. So yeah, you get a great price, you get a quality job done, and they get it done quick. But past that here is what you get for the…

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via Facebook
 
Glen Russell Brown II
Glen Russell Brown II 3 years ago

These guys do a great job. But I being in the service industry myself, saying this doesn't give them justice. So yeah, you get a great price, you get a quality job done, and they get it done quick. But past that here is what you get for the…

read more
Response from business owner

Thank you very much. We look forward to seeing you again soon.

via Facebook
 
Joy M
Joy M 3 years ago

I needed my carpet cleaned for my house and I was in a bit of a hurry, so I called them on July 4th thinking that I might have to leave a voicemail. To my surprise, Troy picked up the phone and we were able to schedule a cleaning for the …

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Response from business owner

Thank you very much. We are very glad we were able to meet your time constraints to clean your home so fast. We hope to see you in the near future.

via Google
 
Mary Besch
Mary Besch 3 years ago

Staff is always on time, prepared, shows you what they are doing. Cleaning is amazing, like night and day you will surely see the difference! I particular like that everything is automated, you get an email receipt, if you set up that you …

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Response from business owner

It’s always nice to see our regular customers. Thank you very much.

via Google
 
P. H.
P. H. 3 years ago

Troy and his partner were very professional. They explained the process and kept me informed about what needed to take place. The service was exceptional. I will recommend ServicePro to friends. My carpets look so much better and my …

read more
Response from business owner

Thank you very much.

via Google
 
Mark Hicks
Mark Hicks 3 years ago

Carpet was in bad shape the crew did a great job.

Will be using them in the future.

Response from business owner

Thank you very much.

via Google
 
Brenda Johnson Zimbelman
Brenda Johnson Zimbelman 3 years ago

My carpet had not been cleaned since moving into my house 16 years ago. I didn't hold out much hope. I was amazed at the outcome! The carpet looks so much better and smells so fresh! I would recommend their services!

Response from business owner

Thank you very much.

via Facebook
 
Micah Hart
Micah Hart 3 years ago

They did a thorough job of cleaning our house and explaining what they were doing so we understood what was happening and how to protect our carpets moving forward. Thanks!

Response from business owner

Thank you very much.

via Google
 
Yoni Kid
Yoni Kid 3 years ago

Efficient and effective! These guys seem very experienced and actually care about the quality of their service. I highly recommend them! Attached picture is an example of the on the job, instant gratification you receive from their service…

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Response from business owner

Thank you very much.

via Google
 
DJ M
DJ M 3 years ago

Very professional. On time. Great job. They made 16 year old carpet look amazing!

Response from business owner

Thank you very much.

via Google
 

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ServicePro Carpet Cleaning
3163 Rocky Point Ct.
Snellville,
GA 30078
(770) 895-4975
servicepro76@gmail.com
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