Since 1993, our motto has been that a happy customer is our best salesman. See what our customers are saying about us!
From 151 reviews
Professional, detailed, and on time. Wonderful company that I would refer and hire again.
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First time using this company, Troy the owner came out explained the procedure and technique he would use for cleaning. He cleaned the downstairs carpet and the stairs, carpet looks brand new. He also uses ultra violet light to detect any …
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First time using this company, Troy is a true professional with alot of knowledge on carpet and chemicals. Troy has a great personality and a good spirit. Service Pro also has the latest equipment to get the job done. I am all about quality…
read moreWe needed a thorough carpet cleaning in a timely manner and Troy was it. He explained the process, made sure we were aware of he costs before he started and kept us engaged throughout. It was a great job and we will definitely use him again…
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Troy does an excellent job. We have lived in our home for over 30 years and have used quite a few carpet services until we found Service Pro and Troy 3 years ago. Unquestionably the best carpet service we've found. Not inexpensive but worth…
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Omg. I was so surprised at how easily they got up the built up stains on the floors and the stains on my mattress from my 4 year olds mess. Thank you so much. He was on time as well which is always a plus.
via
Great job.. These guys have it down to a science. From the type of fibers my carpet consists of to the best plan for cleaning, I was very impressed with the quality of the work and the skills used. My technician arrived in timely manner and…
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Thank you very much. We really look forward to a continuing relationship.
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Great work. Use the for carpet and floor cleaning. 5 Star
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We used ServicePro to clean our new house prior to our moving in. I thought it was clean when they started – they found so much dog hair it was unbelievable. They even have an effective way to remove urine. Highly recommend.
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Thank you very much. We look forward to servicing you again soon.
via
Great communication from the time of scheduling until the day they arrived. Did a fantastic job with carpet as well as couch, loveseat & chair. I got cheaper quotes but was nowhere near as confident when talking to each as I was with …
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Thank you very much. We look forward to your next visit.
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I picked this carpet cleaning service based on their ad which stated their goal was to be the best not the cheapest. We were so pleased with the results. Troy kept us posted on the appointment including arrival time. He was on time and …
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Thank you very much for your kind words. We look forward to servicing your property again.
via
Troy was right on time. Very engaging, explained in detail all the steps he would be taking. Most of all, he did an great job.
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Thank you very much. We look forward to seeing you soon.
via
On time, responsible, helpful and respectful, the end bill was kind of high, but worth it.
Response from
Thank you very much. I would like to be clear on what you said. The only thing that change on your bill from before we arrived to after we were completed was one room of added urine contamination treatment. Which is only $25.00. You had 3 rooms of carpet to be cleaned which is $130.00 plus the 1 area of urine to be dealt with of $25.00 and you asked how much to clean the garage floor was and as stated it was .50 per sqft. You had 350 sqft. To be cleaned. So that was $175.00 for a total of $330.00. Before we arrived the total was $305.00. So the bill didn’t change to much. and your garage floor came out amazing. We are so glad we could help.
via
I like to support small, locally-owned family businesses whenever I can. Troy with Service Pro is fantastic. Not only did he communicate and explain throughout the process, but the carpets are amazing! Better than I'd hoped for. This is not…
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Troy from Service Pro did a great job cleaning our carpets. Right on time, very personable and knowledgeable. Would give a 5 star rating for cleaning, but price was significantly higher than phone quote because of "over-sized rooms". Our …
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Thank you very much.
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I had a great experience with Troy from ServicePro. Our washing machine hose exploded and our kitchen, utility room, bathroom, and part of dining room. were inundated within minutes. It was 5:00 pm on a week day and Troy came immediately …
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Thank you very much. We appreciate you as well.
via
Service Pro came in and cleaned stains off furniture and carpet, and they did a great job! Place looks perfect!
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Thank you very much. We look forward to seeing you in the near future.
via
I was extremely pleased with service pros work and professionalism. Troy was very down to earth and he was very knowledgeable about the service he provided. I will use this company again.
Response from
Thank you very much. We look forward to seeing you in the near future.
via
The guys did a gragreat cleaning the carpets in our rental home. Spots that were there when we moved in were removed!
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Thank you for trusting us to clean the property you were moving out of. We look forward to seeing you in your new home.
via
Rob did super job. Especially with pet stains and our daughter's room
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Thank you very much. We look forward to seeing you soon.
via
You will never go wrong with using this company, I found them on a fluke when checking the owners ac system, I gave them a try and we have been very satisfied with the 5 star service.
via
Well done. Thank your for your best quality services. Really appreciate.
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Thank you very much. It was great to be able to service your new home.
via
ServicePro Carpet cleaning was amazing! They were so friendly, punctual and professional. I wanted to be sure on the time because I had to meet them at the location. They had me at "we'd rather be waiting on you than you having to wait on …
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Thank you very much. We really appreciate you choosing us. If you need anything else in the future please don’t hesitate to call.
via
Troy came out to clean the floors in my house from top to bottom when I bought a new house. They did excellent work on the carpets, wood floors, and ceramic tile throughout the house. Troy worked with me to coordinate the appointment around…
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Thank you very much. We look forward to servicing you in the future.
via
Great customer service from start to finish! They were able to schedule an appointment within 1 business day. ServicePro provided constant communications regarding appointment/services scheduled, ETA of driver and follow up. Robert North …
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Thank you very much and we can not wait to be back at your home soon.
via
Techs did a great job. On-time and very efficient.
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Thank you very much. Congrats on the new home.
via
These guys do a great job. But I being in the service industry myself, saying this doesn't give them justice. So yeah, you get a great price, you get a quality job done, and they get it done quick. But past that here is what you get for the…
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Thank you very much. We look forward to seeing you again soon.
via
I needed my carpet cleaned for my house and I was in a bit of a hurry, so I called them on July 4th thinking that I might have to leave a voicemail. To my surprise, Troy picked up the phone and we were able to schedule a cleaning for the …
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Thank you very much. We are very glad we were able to meet your time constraints to clean your home so fast. We hope to see you in the near future.
via
Staff is always on time, prepared, shows you what they are doing. Cleaning is amazing, like night and day you will surely see the difference! I particular like that everything is automated, you get an email receipt, if you set up that you …
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It’s always nice to see our regular customers. Thank you very much.
via
Carpet was in bad shape the crew did a great job.
Will be using them in the future.
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Thank you very much.
via
My carpet had not been cleaned since moving into my house 16 years ago. I didn't hold out much hope. I was amazed at the outcome! The carpet looks so much better and smells so fresh! I would recommend their services!
Response from
Thank you very much.
via
Troy and his partner were very professional. They explained the process and kept me informed about what needed to take place. The service was exceptional. I will recommend ServicePro to friends. My carpets look so much better and my house …
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Thank you very much.
via
They did a thorough job of cleaning our house and explaining what they were doing so we understood what was happening and how to protect our carpets moving forward. Thanks!
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Thank you very much.
via
Efficient and effective! These guys seem very experienced and actually care about the quality of their service. I highly recommend them! Attached picture is an example of the on the job, instant gratification you receive from their service…
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Thank you very much.
via
Very professional. On time. Great job. They made 16 year old carpet look amazing!
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Thank you very much.
via
I am very pleased with the work that ServicePro Carpet and Cleaning did for us.....amazing job and price. Thank you Troy and Robert.
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Thank you very much.
via
This is my second time using Service Pro to clean my carpets and it went just as smoothly and wonderfully this time as the first. They were on time, explained everything, cleaned up a couple of tough stains, and were generally great to work…
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Thank you so much. We can not wait to see you on the next visit.
via
Troy is a nice young man. He tells you all about what he is doing and will even add suggestions for cleanup.
Arrived on time and was very professional. I definitely recommend him for any floor cleaning services.
Response from
Thank you very much.
via
The guys from Service Pro Carpet cleaning were timely very professional informative and before when i used them did an outstanding job on my carpets and tile and grout. Their pricing is very reasonable. I would highly recommend them to …
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Thank you very much.
via
Troy and Service Pro are the best! Troy has cleaned my carpets 3-4 times over the years and every time they look new. They are on time, communicate well, and do a great job!!!
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Thank you very much.
via
The team arrived early which was great! They set to work quickly and efficiently, and a did a great job on my sofa and loveseat.
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Thank you very much.
via
ServicePro Carpet did a fantastic job cleaning my former home. The technicians were very professional, on schedule, and had outstanding Customer Service. The carpets were like new, and I love the smell of a clean carpet. Definitely well …
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Thank you very much.
via
ServicePro did an amazing job cleaning my carpets. They arrived on time and notified me before they arrived. My carpets are cleaner now than ever before. I would highly recommend this company.
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Thank you very much.
via
Very prompt, Service Pro did wonderful job in explaining issues with my carpet and best way to clean it since I have 3 dogs. Work was done in timely manner at reasonable price. Very professional!
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Thank you very much.
via
How can all that dirt come from what (we thought) was relatively clean carpeting? ServicePro cleans deep and the results were fantastic. Professional and communicative. Would recommend and use again.
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Thank you very much.
via
We hired Service Pro to clean our kids bedroom carpets and our couch. They did a wonderful job, were on time, explained the process every bit of the way, even asked me to come look at the progress of the cleaning process a couple of times …
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Completely floored (no pun intended) by their service! Both Robert and Troy were prompt and professional and I’m so glad I trusted my instincts and called them based on other great reviews I read online. I can now honestly be part of the …
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Thank you for allowing us to come in to your home. We really appreciate the opportunity to handle your needs. If you need anything in the future please don’t hesitate to call. 770-895-4975. And again thank you.
via
Very professional, cleaned up afterwards, was on time, explained the process.
Response from
Thank you very much. We appreciate the opportunity to service your home.
via
They worked fast and efficiently, and my carpet looks amazing!
Troy and Robert are great. By far best cleaning we have had in 30+ years. They really take pride in their work. Not inexpensive but well worth the price
via
Hello FBF: I was gonna post this yesterday...until the tragic school shooting happened in Florida, so I postponed it out of respect for the victims and those affected. My prayers and condolences go out to you all.
On a brighter side, I …
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Thank you very much for your kind words. It’s was our pleasure to help. I know it’s not much but to someone with car trouble trying to get somewhere it’s everything. And if my wife, mom or grandma was in this situation I would hope someone would help them. If you ever need any thing please don’t hesitate to call. 770-895-4975
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I hired Service Pro to clean carpets before moving into a rental home with dingy floors. Carpets are very clean and new, our couches and furniture came out amazing, and I am very pleased with the professionalism and communication that they …
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Thank you very much for allowing us to service your home. We are here to help in any way.
via
ServicePro was right on time! They showed up precisely when they said they would, even sent me a text to let me know that they were en route. Once they showed up they were very professional, thorough and took every opportunity to explain to…
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Thank you very much.
via
Service was great. My rug was a disaster. They cleaned all of the stains and left my rug fresh and clean. I️ was very happy with fast service and efficiency
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Thank you very much for these kind words. It was our pleasure to clean the rug.
via
these guys were great. perfect job explained all along the way
via
Trustworthy, quick, polite & efficient. Best Price! What more can you ask? Highest 5 star rating! Thank you!
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Thank you very much.
via
Robert with ServicePro did an outstanding job! He did a great job with our couch and our carpeting, was friendly and efficient, as well as professional. Troy did a terrific job, resourcing and coordinating. You have a permanent customer! …
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Pro -Service was very prompt and professional and my carpets looked great.
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Quick scheduling. Kept me posted. Good quality cleaning. Courteous staff.
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Thank you very much.
via
I swear my old, old carpet looks better now than the day it was installed! I have a dog who is very hard on flooring and a bird who puts out a lot of dust. ServicePro is always great about telling me what I can do to get a better cleaning …
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Thank you very much for you kind words. We always look forward to seeing you.
via
Service Pro was AMAZING! they cleaned the tile and grout in my kitchen and I will definitely call them again in the future. They also educated me of the process along the way. Great job guys!
Response from
Thank you very much for our review. I like to see what our customers are saying about my incredible crew.
via
ServicePro Carpet Cleaning was very thorough and educated me in the process. They did an excellent job and were upfront about everything!
Response from
Thank you very much.
via
Excellent service, knowledge staff and very friendly; they did a great job
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Thank you very much.
via
Fantastic! Responsive, Thorough, Easy to Deal With, Honest, Priced Reasonably and Impeccably Detailed.
Response from
Thank you very much.
via
Carpets look awesome. Took extra time to pull all dog hair out of carpet. Super job can't go wrong with service pro
Response from
Thank you for the kind words.
via
Outstanding service and very thorough cleaning of my carpets. Also very sociable and personable crew.
Response from
Thank you very much.
via
Those guys were awesome. They were prompt and professional. My carpets are so clean and look beautiful. While they were here they cleaned out my dryer vent and saved me from a potential fire as it was awful. One of those things you don't …
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Thank you very much for you kind words. We really appreciate your business.
via
Possibly the best rug cleaners I have ever had! they were a little pricey but the rugs look magnificent.
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Thank you very much for your kind words.
via
Great service, outstanding work! Will defiantly use them again.
Great team . Arrived on time and made recommendations as to services offered and what we needed , would definitely use again .Carpet looks great.
Response from
Thank you very much.
via
We had a very great experience, the last company we used, kept making appointments and the cancelling at the last moment, ServicePro was on time and did an excellent job. Will definitely use them again.
Response from
Thank you very much.
via
Service Pro brought my carpet back to life even after my tenants dog had urinated in every room.
Thanks
Very professional experienced staff!!! Great reasonable prices!!
Response from
Thank you very much. If you need anything or if you know anybody that needs anything don't hesitate to call.
via
Great experience. Robert did a great job cleaning the love seat.
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Great service and privce
Response from
Thank you very much.
via
My husband and I just purchased a home in Snellville and Troy delivered the best carpet cleaning service we could ever ask for. His determination and knowledge proved to us that he was the right man for the job. He went over and beyond to …
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Very professional and went above and beyond. Reasonably priced. I would highly recommend them and will be calling on them again in the future!
Response from
Thank you very much.
via
I was so happy with their expertise on carpet cleaning. The low moisture carpet cleaning was most impressive. My carpets only took a few hours to dry and very clean . I had 6 rooms, a hallway, steps, and 3 Queen Ann chairs cleaned…
read moreGreat service, all of our carpets look fantastic. Thank you guys for being so professional, you will be recommended by us!
On time. Very professional. Carpet looks great!
They saved us in a pinch! I called them on Wed late afternoon, after finding their ad in Angie's List and set up for them to come out on Thur morning for an estimate at my work place (we are doing a small renovation and move in the office…
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They saved us in a pinch! I called them on Wed late afternoon, after finding their ad in Angie's List and set up for them to come out on Thur morning for an estimate at my work place (we are doing a small renovation and move in the office…
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Response from
Thank you very much.
via
Excellent job getting the stains out of my carpet.
It was great! The ServicePro folks arrived on time, explained what they were going to do, and then got to work. They were polite, answered several questions I had and charged exactly what they quoted to me. I definitely will use them again…
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Thank you very much.
via
Troy does an excellent job! He's very knowledgeable and professional, I'll only be using ServicePro in the future!
Troy was efficient and explained the process as he did it. Overall pleased with the results, although a few stains in the high traffic areas reappeared after the carpet was completely dried.
Response from
Thank you very much.
via
We used them before. They arrived on time, were quick and efficient, very friendly and professional. Great job! Exactly as discussed. We'll call them again!
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Thank you very much.
via
I am very happy with the results. Will have them back again to do another part of my house. very friendly and polite gentlemen.
The two gentlemen were very professional. They worked diligently and thoroughly. They completed the task quicker than I would have thought and the cost was very fair.
Response from
Thank you very much.
via
ServicePro has absolutely amazing service! They show up right on time, check you carpet very well to see what stains you have you can see and some you can't. They walk you around with them so you can see everything and then they explain the…
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Thank you very much.
via
They were fast, effective, and very nice individuals. I would definitely recommend them for more jobs and we'll definitely use them again.
Response from
Thank you very much.
via
Great Service. Carpet very clean!!
Prompt, very thorough and reasonably priced.
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Thank you very much.
via
Troy and Robert arrived on time and looked over the work we wanted done. They got right to work and did a great job. I had them clean the carpet in our family room and also the upholstered seats on two kitchen chairs. They did a great …
read moreSecond time using Service Pro and happy again! Already recommended to a co-worker!
Completely pleased with the performance of Troy and his team. They were not the cheapest option for me to use but it turns out they provided the highest VALUE service and exceeded my expectations. They arrived on time, assessed the …
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Great job! Amazing difference before vs after! All pet stains came out nicely.
Response from
Thank you very much.
via
We had a last minute urgency. They were happy to help us out. They did a fabulous job in no time.
I highly recommend ServicePro Carpet Cleaners.
ServicePro did an excellent job at my place of business today.
Robert was here before the appointment time. He was quick and efficient.
He also made sure to give me tips on how to help the carpet dry in minimal time. I really appreciate the…
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Thank you very much.
via
Timely and efficient. Would recommend and use again.
